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Charter Pro: 5 Common Mistakes in Workplace Text Communication

Charter Pro (a subscribers-only e-newsletter) ran an article featuring mpathic, where Grin Lord shares insights about some of the most common communication pitfalls in text-based communication, as well as how to mitigate or avoid them.

  1. Not establishing the context of a message up front.
  2. Not making questions open-ended.
  3. Not offering people a choice in when to receive information.
  4. Not demonstrating active listening.
  5. Not knowing when to switch from messaging to a meeting

Read the full article for ways to mitigate or avoid these mistakes