Charter Pro: 5 Common Mistakes in Workplace Text Communication

Charter Pro (a subscribers-only e-newsletter) ran an article featuring mpathic, where Grin Lord shares insights about some of the most common communication pitfalls in text-based communication, as well as how to mitigate or avoid them.

1. Not establishing the context of a message up front.
2. Not making questions open-ended.
3. Not offering people a choice in when to receive information.
4. Not demonstrating active listening.
5. Not knowing when to switch from messaging to a meeting

Read the full article for ways to mitigate or avoid these mistakes