Enhancing Healthcare with AI for Smarter, Safer Care

mpathic’s platform is designed to deliver measurable outcomes for healthcare and life sciences organizations. From real-time insights to automated workflows, our features work together to enhance patient safety, streamline operations, and ensure compliance—all while reducing costs and improving outcomes.

Book a demo to see this in action

Transform Clinical Operations with Intelligent AI

Real-Time Insights with AI-Driven Monitoring

Gain near real-time insights with advanced AI analytics, transforming raw data into actionable decisions. Our AI-driven monitoring ensures you never miss critical details, enabling proactive decision-making and improved outcomes.

Discover AI Capabilities

Unified Data for Streamlined Workflows

Centralize conversational data for easy access and analysis, enabling cohesive workflows across teams. By breaking down data silos, mpathic ensures seamless collaboration and faster, more accurate results.

Explore Unified Solutions

Automated Efficiency with Built-In Compliance

Streamline data processing with advanced natural language processing (NLP) and built-in privacy compliance. Our automated workflows reduce manual effort while ensuring adherence to industry standards.

Achieve Streamlined Compliance

Protect Sensitive Data with Automated Redaction

Safeguard personally identifiable information (PII) with automated redaction, maintaining privacy compliance. mpathic’s redaction tools ensure sensitive data is protected without slowing down your workflows.

Learn About Data Protection

Tailored Dashboards for Faster Decision-Making

Centralize essential metrics and insights with customizable dashboards, accelerating your ability to make informed decisions. Tailor your dashboard to focus on the metrics that matter most to your organization.

Customize Your Dashboard

Additional Capabilities

Speech-to-Text Transcription
Effortlessly convert spoken language into text for simplified conversation analysis.

Convert Conversations Now
Action Item Detection
Identify critical moments in conversations that require immediate attention.

Identify Key Moments
COA Oversight
Ensure 100% review of Clinical Outcome Assessments (COAs) with AI-driven oversight to minimize bias and improve trial outcomes.

Enhance Trial Outcomes
API Integration
Seamlessly Integrate mpathic’s RESTful API for real-time insights and workflow enhancement.

Integrate Effortlessly

Security at mpathic

GDPR

GDPR-covered personal data is only processed using GDPR compliant tools that have gone through a critical vendor selection process.

HIPAA Compliant

All employees are trained on the privacy and security requirements applicable to protected health information during employee onboarding.

HIPAA-covered PHI is only processed using HIPAA compliant tools that have gone through a critical vendor selection process.

Note: mpathic is not a covered entity under HIPAA.

SOC II Type 2

All sensitive information is handled in compliance with SOC II Type 2 standards, offering the highest level of data security, privacy, and integrity.

Independent Penetration Testing

Conducted annually by an independent third party.

Zero vulnerabilities identified in 2022 and 2023.

Additional Data Security

When building custom models for customers, data segmentation techniques are applied so the data remains separate and secure, as explicitly outlined in the data use agreement.

Dedicated and isolated hosting options are available.

mpathic’s innovative approach to reducing variability, bias, and safeguarding participants impressed us greatly. Recognizing our limitations in monitoring clinical trial conversations at scale, we chose to accelerate our progress by leveraging mpathic’s AI capabilities.

SVP Clinical Innovation, Biopharmaceutical Company

Humanly uses the mpathic API to measure empathy and address gender disparities in the hiring process. It’s not just about the numbers; it’s about the quality of the conversation. Partnering with mpathic has helped us level the playing field for everyone.

Prem Kumar, CEO of Humanly

It’s critical for insurers to understand and execute on empathic listening with customers during every touchpoint. Customers need to know their insurer is listening. Partnering with mpathic helped us build trust, respect, and reduce tensions.

Senior Claims Director, Fortune 500 Insurance Company

Mpathic understands that communication is care—and being effective with this is as important as any diagnosis given. As more providers embrace video for note-taking and patient education, having this resource to improve their skills in empathy, curiosity, and reassurance is vital. Mpathic transforms how providers speak with patients, improving care through every interaction.

Julie Soukup, VP Medical Memory

Our collaboration with Mpathic is redefining how we assess and teach surgery, transforming non-technical skills into measurable, actionable data that will shape the future of surgical coaching and performance. Together, we are building this into a real-time surgical coaching platform designed to elevate training, feedback, and mastery for surgeons at every level.

Nicolas Fernandez, MD, Seattle Children’s Hospital