Our Model Safety Methodology
Advanced Red-teaming & Role-playing
Clinicians simulate vulnerable or high-risk populations (e.g., adolescents, patients, distressed users) to surface unseen harms and conversational drifts.
Cross-domain Stress Testing
Our experts design multi-factor scenarios — where misinformation, bias, and clinical error overlap — to reveal compound risk patterns.
Taxonomy & Rubric Design
We create clinical-grade evaluation frameworks, psychometrics, and scoring rubrics so model safety findings are explainable and repeatable across teams.
Human-in-the-loop Iteration
Continuous refinement through expert feedback and reinforcement learning, ensuring sustained safety gains over time
Powered by Our Human Expert Network
Every mpathic engagement is grounded in our curated expert pool — a network of over 5,000 licensed U.S.-based specialists across psychology, psychiatry, social work, life sciences, and CNS medicine.
What this means for you
Depth
Clinicians trained in digital health, conversational AI, and behavioral analysis
Breadth
Multilingual experts and culturally competent evaluators that have worked on global and regional projects
Speed
Rapid deployment — scale from pilot to hundreds of specialists in weeks.
Quality
Oversight from psychologist-led project managers (PMs) who combine clinical rigor and AI literacy