Unlock the power of mpathic AI to elevate your team’s communication skills, enhance case acceptance rates, and deliver an unparalleled patient experience.
Transform patient interactions with real-time communication training and feedback designed to amplify your team’s ability to motivate patients, foster empathic connections, and improve outcomes.
mpathic’s conversation intelligence platform supports doctors, clinical and dental assistants, consultants, and treatment coordinators by:
Actionable Feedback
Deliver precise, real-time insights to improve patient communication effectiveness.
Enhanced Patient Experience Strategies
Build accountability and strengthen communication practices across your team.
Scalable Training
Provide on-demand, scalable coaching for consultants, assistants, and treatment plan coordinators.
Reduce Burnout
Alleviate the strain on remote trainers by offering instant, AI-driven communication support.
Build trust and loyalty in real time
Whether you’re enhancing your sales coaching efforts or scaling training for assistants and consultants, mpathic ensures measurable improvements in quality, one conversation at a time. Start transforming the way your team engages with patients today.
- Elevate Patient Experience
Effective communication paves the way for a deeper understanding of your patients’ needs, ensuring their values align seamlessly with your solutions. Building stronger relationships helps address concerns, resolve questions, and increase treatment acceptance, whether in cosmetic procedures or dental treatment plans. - Boost Consultation and Treatment Plan Success
Leverage AI-driven conversation analytics to improve empathy, clarity, and collaboration during consultations. Real-time, behavior-specific feedback equips dental assistants and treatment plan coordinators with the tools to communicate effectively and foster patient trust. - Streamline Training & Drive Accountability
mpathic provides scalable solutions for training and development. From consultant coaching to treatment plan coordinator mentorship, we empower educators with tools to train, assess, and support professionals at every stage of their learning process.
Clients and Partners Who Trust Us
Security at mpathic
GDPR
GDPR-covered personal data is only processed using GDPR compliant tools that have gone through a critical vendor selection process.
HIPAA Compliant
All employees are trained on the privacy and security requirements applicable to protected health information during employee onboarding.
HIPAA-covered PHI is only processed using HIPAA compliant tools that have gone through a critical vendor selection process.
Note: mpathic is not a covered entity under HIPAA.
SOC II Type 2
All sensitive information is handled in compliance with SOC II Type 2 standards, offering the highest level of data security, privacy, and integrity.
Independent Penetration Testing
Conducted annually by an independent third party.
Zero vulnerabilities identified in 2022 and 2023.
Additional Data Security
When building custom models for customers, data segmentation techniques are applied so the data remains separate and secure, as explicitly outlined in the data use agreement.
Dedicated and isolated hosting options are available.