mpathic API: The Key to Enhanced Conversations
Elevate SaaS Products with Empathetic AI
mpathic API is a pioneering AI solution powering SaaS products with a unique mix of generative empathy. It offers deep behavioral analytics and suggestive text rewrites to assess and enrich conversations.
- Delivers personalized, empathetic responses in real-time
- Augments user experience with insightful communication tips
- Provides analytical data to aid performance improvement
- Enables ease of integration for enhanced SaaS capabilities
Clients and Partners Who Trust Us
mpathicAPI for Next-Generation Conversational Understanding
API-driven solutions should be empathetic and intuitive as human conversation. mpathic API is designed to adopt a personalized, human-like approach in SaaS interactions. By offering hundreds of behavioral detections and generative AI text suggestions, mpathic API adapts to user needs, making every interaction more intuitive, engaging, and value-centric.
Behavioral Detections
Dive into in-depth behavioral analysis with hundreds of pre-configured detections as mpathic API reads between the lines to understand and respond empathetically.
Communication Tips
Enhance user communication through personalized interaction tips for a more impactful conversation.
Generative AI Rewrites
Take conversation experience to a new level with mpathic API’s generative AI text rewrites to enrich the narrative.
Ease of Integration
Built for robust performance, mpathic API seamlessly integrates with your SaaS product, enhancing its capabilities with power-packed offerings.
Security at mpathic
GDPR
GDPR-covered personal data is only processed using GDPR compliant tools that have gone through a critical vendor selection process.
HIPAA Compliant
All employees are trained on the privacy and security requirements applicable to protected health information during employee onboarding.
HIPAA-covered PHI is only processed using HIPAA compliant tools that have gone through a critical vendor selection process.
Note: mpathic is not a covered entity under HIPAA.
SOC II Type 2
All sensitive information is handled in compliance with SOC II Type 2 standards, offering the highest level of data security, privacy, and integrity.
Independent Penetration Testing
Conducted annually by an independent third party.
Zero vulnerabilities identified in 2022 and 2023.
Additional Data Security
When building custom models for customers, data segmentation techniques are applied so the data remains separate and secure, as explicitly outlined in the data use agreement.
Dedicated and isolated hosting options are available.