AI-Driven Behaviors and Checklist
Enhance Communication Quality
mpathic’s advanced AI technology identifies key actions and traits within conversations, enhancing communication quality with research-backed insights. Integrated with our Checklist feature, it ensures compliance with specific standards, leveraging AI-driven insights for easy analysis and continuous improvement.
Transform Insights Into Action
Targeted Feedback Through Behavior Identification
Identify and refine communication with pinpoint accuracy.
Guaranteed Compliance with Industry Standards
Ensure adherence to protocols effortlessly.
Key Conversation Moments Highlighted
Act swiftly on critical conversational cues for better outcomes.
Actionable Insights for Communication Excellence
Elevate communication strategies with data-driven intelligence.
Clients and Partners Who Trust Us
Security at mpathic
GDPR
GDPR-covered personal data is only processed using GDPR compliant tools that have gone through a critical vendor selection process.
HIPAA Compliant
All employees are trained on the privacy and security requirements applicable to protected health information during employee onboarding.
HIPAA-covered PHI is only processed using HIPAA compliant tools that have gone through a critical vendor selection process.
Note: mpathic is not a covered entity under HIPAA.
SOC II Type 2
All sensitive information is handled in compliance with SOC II Type 2 standards, offering the highest level of data security, privacy, and integrity.
Independent Penetration Testing
Conducted annually by an independent third party.
Zero vulnerabilities identified in 2022 and 2023.
Additional Data Security
When building custom models for customers, data segmentation techniques are applied so the data remains separate and secure, as explicitly outlined in the data use agreement.
Dedicated and isolated hosting options are available.